Known Device Issues
알려진 OctoStudio 사용 시 발생하는 문제들
OctoStudio팀은 특정 기기와 운영체제에서 발생하는 이슈를 포함해, OctoStudio 개선 작업을 계속 진행하고 있습니다.
앱이 잘 작동하지 않을 때는 도움말: 앱 문제 해결하기 글에서도 해결 팁을 확인할 수 있어요. 앱 사용 중 문제가 있다면, 피드백을 통해 자세한 내용을 들려주세요.피드백 양식.
Android
Purple screen with a "Help me fix this" button on Android
If you see a purple screen (with a "Help me fix this" button) when first opening the app, the Android System WebView on your device will need to be updated. OctoStudio requires Android System WebView of 88.x.xxxx.xx and above.
이것을 시도해보세요: On your device, try to update Android System WebView using the following link, and then close and re-open OctoStudio.
https://play.google.com/store/apps/details?id=com.google.android.webview
If you aren’t able to update WebView or you still see the purple screen, check if you are able to update to a newer OS version on your device, then try to update your WebView as described above.
Sound not working on Samsung Galaxy A32
Due to a previous issue with Samsung Galaxy A32 devices, Play Sound blocks and in-app sounds would not play. A recent Samsung Update has fixed this issue. Check if you can install any System Updates on your device, to see if this fixes the issue for you.
이것을 시도해보세요: If you aren't able to update your device, try connecting to Bluetooth headphones before running OctoStudio.
Also, Speak block is not affected by this issue, and might help with replacing some sounds for now (eg Speak "Woof")
Colors not displaying correctly in Dark Mode on Xiaomi devices
A known issue with Dark Mode on some Xiaomi devices may cause colors in OctoStudio and other apps to be displayed incorrectly.
이것을 시도해보세요: In your Xiaomi device Settings, under Display > Dark Mode > More Dark Mode Options, turn off Dark Mode for OctoStudio, under the 'Individual Apps' listed.
If that option is not available, you can switch off Dark Mode on your device when using OctoStudio.
Speak block not working on Android
If Speak block is not speaking when OctoStudio project runs, your device’s text-to-speech (TTS) engine might not include the language being used.
이것을 시도해보세요: In your device’s TTS settings, select "Google Speech Recognition and Synthesis" as your Preferred Engine (you may need to download this from the Play Store), and reboot your device.
또한, 기기의 TTS 설정 창에서 최신 버전으로 업데이트가 되어있고 필요한 언어가 다운로드 되어있는지 확인해보세요.
iOS
Speak block not working in video recordings for iOS 17 devices
Previously, there was an issue on iOS 17 devices which caused Speak block to not work in OctoStudio Video Recordings. A change was made in version 1.0.31 of the app to work around this issue.
이것을 시도해보세요: Ideally, update to the latest version of OctoStudio (at least version 1.0.31) to fix this issue.
If you're not able to update the app, you might try out the Say block instead, or recording your own voice in the Play Sound block! Or you may also be able to use the built-in screen recording feature on your device instead
Glow and Color blocks not working in video and GIF recordings for iOS 17 devices
In an earlier version of iOS 17 Glow, Set Color and Change Color blocks may not be working in OctoStudio Video/GIF Recordings created with the app. Updating to the latest iOS should fix the issue.
이것을 시도해보세요: Check if you are able to update to a newer iOS version on your device, which should fix this issue.